Social Media Designer Job in Newcastle upon Tyne at Who’s Listening Ltd –

Job Description

The Opportunity…

We’re looking for a designer and social media wizard to come and join our fast-growing agency where you will get to work with a variety of businesses ranging from one of the top beauty aesthetics clinics in the North East to a nationwide group of accountancy firms and business advisors.

We’re a relatively new agency and are going through a period of substantial growth quite quickly, so are looking for ambitious individuals that want to come along for the ride!

The Role In Brief…

You will be assigned a selection of our social media clients and will then be responsible for the day-to-day management of these accounts. That includes being the main point of contact for each client and then implementing their agreed social media package, working on the strategy and creating the content before scheduling onto each relevant platform.

You will also have to monitor social platforms and engage with comments, messages and potential customers for our clients, making sure to pass any important information to them where necessary.

Alongside this, there will also be various opportunities to work on other design-based jobs such as brochures, leaflets, branding etc. where possible.

Responsible For…

  • Managing positive relationships with your clients via email, WhatsApp, telephone/Zoom and face-to-face meetings where required.
  • Taking briefs/requests from clients and passing them to the relevant team member and then ensuring they are delivered on time.
  • Implementing pre-agreed retainer packages for clients.
  • Creating content calendars.
  • Designing social media posts.
  • Writing captions and scheduling content.
  • Monitoring social platforms.
  • Performing outreach on behalf of the client.
  • Identifying opportunities for growth within our existing clients.
  • Working with the rest of the team on new business activities where relevant.
  • Maintaining accurate records of work and completing monthly reports for clients.
  • Researching and writing blogs on behalf of the company and our clients.

Skills & Experience…

We are looking for somebody to join the business that shares the hunger we do for success and growth. Experience in a similar role isn’t vital, but the desire to learn, grow and help the business is more important, but there are some skills which will be required in order to complete the role.

  • Exceptional communication skills, both verbally and written.
  • Knowledge of how social media works for businesses (Facebook, Instagram, Twitter, LinkedIn, TikTok, Pinterest – all channels).
  • Skilled in Adobe Suite (PhotoShop, Illustrator, Premiere Pro etc.)
  • Confidence to research clients and industries before making recommendations.
  • Ability to understand and interpret a brand’s tone of voice to effectively copywrite/creatively write.
  • Organised, with strong attention to detail and time management.
  • Ability to multi-task and juggle various projects for clients.
  • Pro-active, continually learn and develop for both personal and professional growth.
  • Self-starter, we don’t believe in micro-management.

In Return…

Alongside the opportunity for fast progression within the business as we grow (ability to lead a team very quickly), we will also offer the successful candidate the following:

  • Salary of £18,000 – £20,000 DOE.
  • Hybrid Working; you’ll be working from home 99% of the time.
  • Option of splitting your hours over 4 days or 5 days.
  • Profit Share; earn a share of the company profits annually (after probation).


If you’re interested in joining the Who’s Listening team, please submit your CV, portfolio and cover email.

Job Type: Full-time

Salary: £18,000.00-£20,000.00 per year


  • Company events
  • Company pension
  • Flexitime
  • Profit sharing
  • Work from home


Application question(s):

  • Do you have a design degree?
  • Are you based in Newcastle or can easily commute to Newcastle for bi-weekly catch ups?


  • Adobe Suite: 3 years (required)
  • Social media marketing: 2 years (preferred)

About the Company

Company: Who’s Listening Ltd –

Company Location:  Newcastle upon Tyne

Estimated Salary:

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About Who's Listening Ltd -