Overview

Head of Operational Excellence Job in Barcelona, Barcelona provincia at Adevinta –

Job Description

The Head of Operational Excellence is a critical role to facilitate informed and quick decision making of the CIO by maintaining oversights of ongoing initiatives (including transformations), escalations, customer feedback (CSAT) and budget. He/she also maximizes the value of strategic partnerships by setting joint goals, applying standard performance metrics and tracking benefits. Depending on specific functions assigned to the OCIO (that currently includes the BITS Operating Model Management, Vendor & License Management, TBM and BITS financial management, SW asset and licenses management, and Programme Management), the Head of Operational Excellence and Transformation PMO ensures respective operations.

This mission critical role is placed within the BITS (Business Information and Technology Services) team, reporting to the CIO.

Your main responsibilities will be:
Support the global IT integration and transformation program based on the details of the organization and the group(s) being impacted by the change (governance / PMO focus)

Lead governance and execution of transformation plans by collaborating with the Head of IT Strategy, BP and IT Transformations and other senior business leaders, senior IT leaders, dedicated transformation managers, responsible IT Business Partners and delivery teams across multiple regions

Support the design and ensure that the BITS Operating Model is maintained up to date and that all its components (Service Catalogue, Processes, Governance Model, Organisational Structure) are in line with BITS strategy.

Oversee and approve changes in the BITS Operating Model

Track BITS budget and ensure that the spend matches BITS needs and goals

Prepare budget extensions if needed

Forecast costs and prepare the annual budget request

Ensure that the SW asset & licenses inventory is up to date and coordinate all related initiatives

Coordinate with Global Procurement team the best acquisition strategy for SW asset & licenses

Define in collaboration with Procurement, and maintain up to date, the Vendor Management policy for BITS relations with IT vendors

Oversee Vendor Management activities within the different BITS subfunctions

Ensure that BITS Communication Plan is up to date and properly implemented

Ensure that all ongoing initiatives are properly followed-up by the Programme Management Officer and the Project Managers, helping in the decision making process

In collaboration with the CISO, design and coordinate the implementation of controls related to measure and report BITS performance and efficiency (GITC). Ensure monitoring.

Coordinate any main escalations and keep CIO updated on resolution progress

Identify CIO function improvement initiatives to ensure that the CIO function is as efficient as possible

Define a strategy and capability for IT talent management

Qualifications

Your skills and qualifications include:
Previous experience in a governance role

Strong organizational, and planning skills with the ability to set priorities

Knowledge in Operating Models management

Experience in Vendor Management activities

Experience in budget planning and management and other governance activities

Understanding of total cost ownership of IT assets and functions

Ability in extracting/translating findings into alternatives/solutions, identifying risks/impacts and schedule adjustments to facilitate decision-making

Excellent collaboration and communication skills

Be a business-focused, creative, innovative, pragmatic, and positive team player

Good written, spoken and interpersonal communication skills

Business level English is a must

Structured, result-oriented; who demonstrates a will to drive things forward, and make sure decisions are made and followed through

Self-driven and independent, yet with a will to ask and understand

Ambitious and thrives in a high-paced, international and changing work environment

Strongly identifying with Adevinta‘s values – and has a heart for Adevinta’s brands

It would be great if you would also have:
Experience in technology consulting / advisory companies

Experience on managing complex IT programs

Experience in IT operating model design, implementation and maintenance

Additional Information

What do we have to offer:
A unique position in an international and dynamic environment.

Opportunities to work on a global level, with senior management on strategic issues.

Excellent growth opportunities close to top management and their priorities.

The chance to be a key player in a growing, highly skilled team.

Competitive compensation package.

Great colleagues and a healthy working environment.

This role will be based in Barcelona with occasional travel to other offices.

Adevinta is an equal opportunity employer and values diversity in our company. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

About the Company

Company: Adevinta –

Company Location:  Barcelona, Barcelona provincia

Estimated Salary:

About Adevinta -