Employment Consultant Job in Ottawa, ON at YMCA Ottawa

Job Description

Position: Employment Consultant

Location: Taggart Family Y, 180 Argyle Ave, Ottawa

Type: Permanent Full time

Preferred Start Date: Friday, Mar 19, 2021

Closing Date: Friday, Mar 12, 2021


As one of the largest charitable community service organizations in Canada, the YMCA-YWCA of the National Capital Region responds to critical social needs in the community and works to provide solutions. Serving more than 90,000 children, youth and adults across our region annually, we are committed to promoting healthy living and fostering social responsibility within the community. This position requires a commitment to the Y mission and core values of responsibility, honesty, caring, respect, and inclusivity, which form the foundation of all Y programs and services.

Nature and Scope

The Employment Consultant will work as part of the team that provides on-line virtual employment services to individuals who have been selected to immigrate to Canada and plan to pursue a career in the Skilled Trades, Engineering, and Construction sectors in Ontario. Reporting to the Director of Pre-Arrival Settlement Services, the Employment Consultant is responsible for the dissemination of information for participants relating to their occupation of choice in Ontario, as well as providing some information and orientation about their community of settlement as required. As part of a team, the Employment Consultant will assist in meeting the strategic achievement of all desired outcomes and targets. The successful candidate will demonstrate a personal commitment to and understanding of the Y’s mission, vision, values, and participant outcomes.


Some of the tasks of this position include:
Intake, assessment, and case management with clients seeking employment in the skilled Trades, engineering and construction sectors through various communication platforms (voice, video and text)

Development of online training resources such as videos and written materials

Research specific occupations and industries to ease the transition for clients into their field or related fields

Researching points of service in each Ontario community as client prepares to settle in Canada

Providing employment consultation to clients and maintaining and developing career action plans

Assisting clients with job search strategies and making connections to local employers as appropriate

Making connections and referrals to settlement and employment service providers in client’s community of settlement

Assisting with outreach, marketing and client recruitment activities

Ensuring quality of the Y experience for program participants

Preparing all statistical and required reports and appropriate file documentation

Implementation of procedures for operation of programs within the guidelines and contractual obligations

Delivering online webinars and in-person workshops as requested

Ensuring that the data is entered properly and in a timely fashion in the Build ON internal

Access database and in the case management system (iCARE)

Leading special projects, such as newsletters, blogs, podcast, and/or other


Organizational Awareness and Understanding: Demonstrates and promotes a personal understanding of and appreciation for the vision, mission, and values of the National Capital Region YMCA-YWCA.

Planning and Organization: Ability to establish a clearly defined and effective course of action for self and others to accomplish short and long-term work goals.

Problem Solving: Ability to identify and issue, gather and process relevant information, determine possible solutions, select appropriate responses and implement and evaluate them.

Communication and Interpersonal Skills: Ability to speak, write, listen and secure information in a variety of settings. Ability to cooperate with others to achieve results. Ability to create and build relationships inside and outside the organization.

Teamwork: Participates actively in a team for program quality and effectiveness.


English and French, oral and written, with Other language skills are a strong asset

Post-Secondary degree or diploma in a related educational field

Experience in the settlement, employment counseling, and related fields

Knowledge of the Skilled Trades, engineering, and construction sectors in Ontario and immigration policy/procedures

Experience with diverse individuals, specifically immigrants, and employers in an employment context

High level of interpersonal, oral, and written communication skills

Strong computer skills and ability to use online communication platforms

Superior problem solving, research, and creative skills

Ability to work with clients with diverse backgrounds and skill levels


Criminal Reference Check for the Vulnerable Sector, not more than 6 months old is required

Annually all staff must complete the mandatory training for the Protecting Children, Youth, and Vulnerable Persons, and submit the certificate of completion

How to Apply

Cover letter and resume must be submitted no later than the closing date to the YMCA-YWCA of the National Capital Region, Attn: Jessica Marcotte, hiring manager: [email protected]

Please use the position title as the subject line in your application e-mail.

All internal applicants must inform their supervisors of their intention to apply for the position.

The YMCA-YWCA of the National Capital Region is committed to being an Equal Opportunity Employer. Please advise in advance if you require any accommodation during the application or selection process. We believe all people have the right to live free from discrimination or harassment of any kind. Any information you send us will be handled respectfully and in complete confidence.

The YMCA-YWCA of the National Capital Region is committed to providing a safe environment for children. Candidates will be thoroughly screened using background checks and a review process.

Thank you for your interest. Only those selected for further consideration will be contacted.

About the Company

Company: YMCA Ottawa

Company Location:  Ottawa, ON

Estimated Salary:

About YMCA Ottawa