Educational Technologist Job in Vancouver, BC at University of British Columbia –

Job Description

Staff – Non Union

Job Category


Job Profile

AAPS Salaried – Educational Programming, Level A

Job Title

Educational Technologist


Instructional Support | Arts Instructional Support and Information Technology

Compensation Range

$4,256.08 – $6,131.17 CAD Monthly

Posting End Date

May 17, 2021

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above.

Job End Date

May 9, 2022

Job Summary

Reporting to the Senior Manager of Arts Learning Technology Support, this position works with faculty members, instructional and user support staff with core duties in providing technical support and training on educational technology available at UBC (including Canvas, classroom response systems, peer assessment tools, WordPress, and other technologies that are used for teaching and learning.). The incumbent will assist in the development of educational resources and assists in the development of online courses, assessments, and instructional videos. The role is also responsible for organizing and conducting workshops on educational technologies, and developing training resources, ensuring that technologies effectively support the educational objectives in the Faculty of Arts. Additionally, the position will consult and liaise with instructors in the Faculty of Arts and with staff in internal and external departments or units on educational technology issues.

Organizational Status

Reports to the Senior Manager of Arts Learning Technology Support. The Educational Technologist will work closely with the other members of the Arts ISIT team, faculty members, staff, and other external instructional support and educational technology units. This position coordinates with other Arts Learning Centre staff, as well as learning management professionals from other units on campus, to address teaching and learning needs of the University Community.

Work Performed

  • Provides educational technology support to faculty members
  • Troubleshoots and identifies technical problems with the learning management systems and other educational technologies (i.e. blogs, wikis, classroom response systems, iPeer, Turnitin, Qualtrics, Piazza, Kaltura and other tools as appropriate)
  • Participates in and assists in the development of online course material which includes webpages, quizzes, assignments, and instructional videos
  • Uploads files to the learning management system, finds images for courses, finds and updates links, and researches and retrieves journal articles, videos, and other materials required for online courses
  • Develops learning materials (ie online resources, best practice guides) to support the use of teaching and learning technologies
  • Facilitates and conducts workshops and presentations for faculty on various educational topics and technologies; develops training resources.
  • Assists in the development of surveys in evaluating the effectiveness of teaching and learning
  • Performs environmental scans, conducts needs assessment and assists in the evaluation of teaching and learning technologies
  • Produces and maintains technical documentation in accordance with prescribed standards
  • Performs QA testing on eLearning applications
  • Consults and liaises with instructors in the Faculty of Arts and with staff in internal and external departments or units on educational technology issues
  • Acquires and maintains a working knowledge of the technical architecture of eLearning applications
  • Researches current technical information relating to learning technology
  • Performs other related duties as required

Consequence of Error/Judgement

Must be able to exercise a high level of judgment and tact when dealing with clients and handling personal information. Makes decisions regarding the programming and technical support through the application of basic information processing principles, theories and concepts. Errors in judgment could lead to work disruption, lost productivity, unnecessary costs and may interfere with the ability of faculty members and departments to function effectively and consequently may damage the image and reputation of the University, the Faculty of Arts, and Arts Instructional Support & Information Technology. Information must be kept under strict confidentiality because of the nature of the data stored in the systems. Inappropriate judgment could result in compromised courses, which could in turn prevent Arts Instructional Support & Information Technology from obtaining future funding, and potentially imperil the viability of the operation.

Supervision Received

Works under the general direction of the Senior Manager of Arts Learning Technology Support. The work is reviewed for overall effectiveness and achievement of program objectives.

Supervision Given

Provides input to student staff in the Arts Learning Centre. There are no direct reports to this position.

Preferred Qualifications

Undergraduate degree in a relevant discipline. Minimum of two years experience or the equivalent combination of education and experience. Familiarity with learning management systems and various educational technologies (i.e. Canvas, blogs, wikis, classroom response systems, iPeer, Turnitin, Qualtrics, Piazza, Kaltura, Top Hat, CLAS, Zoom, Collaborate Ultra etc.) required.

In addition the following are required:

  • Strong professional communication and interpersonal skills for working with faculty.
  • Excellent written communication skills
  • Excellent planning, organization and problem-solving skills.
  • Excellent attention to detail.
  • Ability to adjust to change and work well under pressure independently and within a team environment.
  • Ability to prioritize and work effectively under pressure to meet multiple deadlines, while maintaining accuracy and high

attention to detail.

  • Ability to think strategically and exercise diplomacy, tact, and discretion.
  • A balance of creative, technical, analytical, and social interpersonal skills.
  • High level of motivation and desire to learn, with a demonstrated ability to work well in a team environment with a service-oriented mentality.
  • Enthusiastic about contributing to the learning environment of the University
  • An understanding of academic culture and the nature of adult learning.
  • Familiar with a wide variety of eLearning applications like Canvas, blogs, wikis, iClickers, Top Hat, iPeer, ComPAIR, Peer Scholar, Qualtrics, Turnitin, Piazza, Crowdmark, CLAS, Kaltura and software such as WordPress.

Knowledge that would be an asset, but not required:

  • Working knowledge of HTML, CSS and scripting programming languages.
  • Familiar with a Adobe Creative Suite applications and video editing software (ie. Camtasia, Final Cut Pro, iMovie) and MS Office Suite.

About the Company

Company: University of British Columbia –

Company Location:  Vancouver, BC

Estimated Salary:

About University of British Columbia -