Director, Products – Credit Cards Job at Fairstone – Montréal, QC

Fairstone Bank is looking for a key member of the leadership team, responsible for the attainment of our credit card ambitious plan, by leading efforts to drive growth through the Product’s strategy.

Reporting to the VP Product, the Credit Card Product Director will be responsible for overseeing the creation and overall ownership of the product strategy and customer experience strategy across all Fairstone’s credit card programs. This portfolio consists of multiple cards products, including Walmart Rewards Mastercard, Walmart Rewards World Mastercard, and First National Home Equity Secured Mastercard. The successful candidate will employ an unwavering focus on maximizing the product’s value proposition to exceed the customer expectations.

The ideal candidate has a strong knowledge of credit card programs, including co-branded products in partnership with large Canadian retailers. The Product Director will work cross-functionally with the sales, the commercial office, IT and the broader business leaders to execute large and small initiatives across multiple channels, to implement customer-centric solutions and to generate revenue growth.

This represents a unique opportunity to be part of a team with the goal of innovating the market leader in providing consumer finance products to Canadians.

Position Responsibilities:
Spearhead the product’s strategy, innovation, prioritization, as well as oversee execution of all aspects of the product lifecycle to ensure that the product strategy is meeting the market needs and business goals.

Relentless focus on the customer experience/centricity.

Own and maintain strategic product roadmaps.

Work closely with business stakeholders and executives of the broader organization to assess, recommend, present product’s strategies and solutions.

Give presentations to various committees and work with external partners in the context of existing agreements.

Support and manage a business agile process. This includes working collaboratively with Technology and other business groups to ensure successful delivery of the products/features.

Monitor and analyze the products’ commercial results and financial performance to target opportunities and make recommendations for improvements.

Make sure products comply with laws and regulations and make the necessary recommendations.

Identify the strategic, operational, reputational and financial risks associated with the implementation of the product offer and make suitable recommendations.

Supervises a team of experienced Product Managers.

Vast experience of over 5 years in a high-ranking Product Management position, preferably in a complex business setting. A suitable candidate will also have diverse experience in the fields of product marketing, project management, and communications, with a focus on credit card financing products.

Knowledge and expertise in Credit Cards, Payment solutions -including digital strategies and eCommerce- and Retail markets

Superior collaboration skills allowing to be effective in communicating and bringing together many functional groups

Rich blend of analytical, creative, and strategic talents

Superior problem-solving skills and experience resolving daily internal and external problems and challenges in product management positions that affect a product’s financial and market success

Ability to conceptualize, prioritize, and manage multiple projects with ease

Highly customer-focused

University in business-related fields

Bilinguism required

What’s in it for you?

At Fairstone, we offer all our permanent employees:
A minimum of 3 weeks paid vacation (prorated to your start date)

Wellness days

Employee referral program $2000.00 or more.

Great Benefit Program (flexible health and dental benefits, access to virtual health care provider Dialogue, pension plan and much more!)

Ongoing Learning and development Training

Tuition Assistance Programs

Paid volunteer day and organized volunteering event across the country

A growing company with potential for personal growth and career advancement.

And Much more.

If you’re seeking a role with a growing business that values employee development, Fairstone is the right place for you!

Come join our team!

Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.

Whether you’re seeking first-time employment or are making a career change, Fairstone has the internal support to help our team members grow and succeed.

Time Type:
Full time

Job Type:

About the Company

Company: Fairstone –

Company Location:  Montréal, QC

Estimated Salary:

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About Fairstone -