Community Manager (Remote)

Join a fast-growing EdTech company who is advancing mental health and wellness, worldwide!

moozoom is a fast-growing unique “Netflix meets Masterclass” SEL platform looking for talented and enthusiastic people who share our excitement for building a better world for children.

We are looking for a highly creative Community/social-media manager to join our team. Our ideal candidate is a tech-savvy professional with exceptional content/copy writing skills that will lead to increase demand generation for our product. You should be a ‘people person’ with great customer service skills and the ability to moderate online and offline conversations with our community.

Responsibilities

Set and implement social media and communication campaigns to align with our PLG strategie.

Provide engaging text, image and video content for social media accounts (Facebook, Twitter and Tik-tok).

Respond creatively to comments and customer queries in a timely manner.

Develop PR strategies.

Monitor and report on feedback and online reviews.

Organize and participate in events and webinars to build community and boost brand awareness.

Grow and manage our ambassador network.

Coordinate with Marketing and Product teams to ensure brand consistency.

Build relationships with leads, potential customers, industry professionals, journalists and researchers.

Stay up-to-date with digital technology trends.

Requirements

Proven work experience as a community/social-media manager.

Experience launching community initiatives (e.g. online forums, ambassador programs, creating an event series and writing blogs/email newsletters).

Ability to identify and track relevant community metrics.

Excellent verbal and written communication skills.

Hands on experience with social media management (Facebook, Twitter and Tik-tok).

Ability to interpret website traffic and online customer engagement metrics.

Knowledge of “Product lead growth (PLG)” strategy.

Attention to detail and ability to multitask.

Marketing degree or relevant field.

Edtech or K-8 Education experience (a big plus).

Benefits

Key reasons you should apply:
Full time remote position.

Collaborative work environment.

Competitive compensation.

4 weeks vacation.

Supported to do one of the most impactful work of your life.

Don’t forget to access https://moozoomapp.com to experience our commitment to advancing mental health and wellness.

Our six-step hiring process

Short video and CV: send your CV, as well as a short video describing who you are and why you should be the person we are looking for.

Initial Interview: if selected, this is where you and us get to know each other better.

Mini project: moving forward at this stage of the hiring process, we will distribute a mini project that will allow you to show how good you are.

Final interview: we’re getting there. You made it so far and it’s now the moment where you get to meet other people of the team.

Offer: we send you an offer tailored to convince you to join our team.

Take off: this is the day you start changing the world with us.